How It Works

1. Choose an experience

Browse our tours and identify the activity, season or area that interests you. For private or complex requests, send us your dates, group size and priorities.

2. Check availability

Availability may be shown online or confirmed personally by our team. Some private programmes require additional checks with boats, accommodation or partner providers.

3. Receive the details

We provide the relevant product information, meeting point, inclusions, price and any special conditions.

4. Confirm and pay

Your place is secured once the required payment has been received and we have issued a written confirmation.

5. Prepare

Read the confirmation carefully, check the equipment guidance and tell us about dietary, medical, mobility or language requirements before arrival.

6. Meet your guide

Arrive at the confirmed meeting point on time. Transfers are included only when stated in the booking.

7. Stay flexible

Arctic conditions influence every activity. Your guide may adapt the route or programme to create the safest and best realistic experience on the day.

Private programmes

For customised experiences, the process may also include an initial consultation, itinerary proposal, quotation, deposit and final confirmation of third-party services.