Privacy Policy

1. Data controller

Svalbard Photography AS, organisation number 930 163 562, is responsible for the processing of personal data described in this policy.

Vei 238-21
9170 Longyearbyen
Svalbard, Norway

Email: info@svalbard-photography.no

2. Information we may collect

Depending on how you interact with us, we may collect the following categories of personal information:

• Name, contact details, nationality and booking information
• Participant details required for safety or legal purposes
• Payment and transaction references
• Messages, enquiries and customer-service correspondence
• Technical website data such as IP address, browser type, device information and cookie data
• Photographs or video recordings where separate permission or another lawful basis exists

3. Why we process personal information

Personal information may be processed for the following purposes:

• To respond to enquiries and administer bookings
• To provide tours, activities and private guiding services
• To deliver tours safely and meet legal obligations
• To process payments, accounting records and documentation
• To communicate important information about a booking
• To prevent misuse and maintain website security
• To send marketing communications where permitted and supported by a valid legal basis

4. Legal bases for processing

Depending on the circumstances, personal information may be processed because it is necessary to:

• Perform a contract or take steps before entering into a contract
• Comply with a legal obligation
• Protect the vital interests of a person
• Pursue a legitimate business interest
• Act on the basis of your consent

5. Service providers and sharing

Personal information may be shared with service providers and partners where this is necessary to operate our business or provide a requested service.

This may include payment providers, booking systems, accountants, IT providers, website hosting providers, guides, transport providers, activity partners and public authorities.

We do not sell personal information.

6. International transfers

Some service providers may process personal information outside Norway or the European Economic Area.

Where such transfers occur, appropriate safeguards should be used as required by applicable data-protection legislation.

7. Retention of personal information

Personal information is retained only for as long as necessary for the purpose for which it was collected.

Information may also be retained where required for accounting, safety, documentation, insurance, dispute resolution or other legal obligations.

8. Your rights

Depending on the circumstances and applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of personal information
• Request restriction of processing
• Object to certain forms of processing
• Request data portability
• Withdraw consent where processing is based on consent

Some rights may be limited where continued processing is required by law or necessary for the establishment, exercise or defence of legal claims.

9. Complaints

Questions or requests concerning personal information may be sent to: info@svalbard-photography.no .

You also have the right to submit a complaint to the Norwegian Data Protection Authority, Datatilsynet.

10. Cookies and website technologies

The website may use technically necessary cookies required for security, functionality and basic website operation.

Where enabled, the website may also use analytics, embedded content or third-party services. Non-essential cookies should only be activated in accordance with the consent choices presented on the website.

11. Third-party websites

Our website may contain links to websites operated by third parties. Svalbard Photography AS is not responsible for the privacy practices, security or content of external websites.

12. Security

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no online service or method of electronic storage can be guaranteed to be completely secure.

13. Updates to this policy

This policy may be updated when our services, systems, providers or legal obligations change.

The current version will always be published on this page.